Organizational Strategy & Change
A&A supports our Clients in the implementation of enterprise projects that drive fundamental changes in how business is conducted in order to help cope with shifts in market environment. Business transformation is achieved by realigning the organization in the way staff works, how the organization is structured and how technology is used. A&A guides our clients through the Outsourcing or Managed Services process including Business Case, Vendor Selection, Governance Definition and Transition Execution Management with independence and tact. A&A leads and assists our clients in the process of vendor management initiatives that are primarily focused on improving the customer experience.
Process Improvement & Reengineering
Through deep functional expertise, A&A assists organizations in identifying and addressing system, process and organizational issues. Our process promotes the collection and analysis of information on defined key process challenges and informs the development of effective policy, strategy, systems and process interventions to respond to those challenges in a systematic, integrated and holistic manner.