White Papers & Case Studies

White Papers


  • Getting Started with BMC IT Service Management (Coming Soon)
  • Developing and Deploying Self Service Using BMC Remedy Service Request Management (Coming Soon)
  • How to Manage Assets Using BMC’s Atrium CMDB and Asset Management Module (Coming Soon)
  • Overview of BMC Remedy Single Sign On (SSO) (Coming Soon)


Case Studies


  • Implementing Secure Authentication with Common Access Cards using Remedy SSO (Coming Soon)
  • Hardening Enterprise Service Desk Infrastructure for a Secure Site (Coming Soon)
  • Using Multi-tenancy to Consolidate Multiple Service Desks (Coming Soon)


Please contact us for more information.